How to Reset C by GE Smart Bulb: Step by Step

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Home » C by GE » How to Reset C by GE Smart Bulb: Step by Step
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Written By Dinu Sri

Dr H. T. D. S. Madusanka is an electronic expert with 10 years of experience, involved in the research and development of SMART HOME systems.

C by GE is one of old smart bulb brand came to our houses. The company offered its products in many names in history.

Due to its long history, it does claim a few features that been released for the first time. Such as “Made for Google” label (which means C by GE can connect to any google home or speaker quite easily).

However, new C by GE smart bulbs products seems to have several problems with day to day operation.

Most of the bulbs tend to shown defects such as;

  • C by GE bulb not responding to voice command
  • C by GE bulb app unable to connect to the bulb
  • Smart bulb unresponsive soon after an update

The solution for these issues is to factory reset the C by GE bulb. The same solution can be applied for any smart light strip from C by GE.

To be honest, the reset process of C by GE is quite troublesome. Even though the company has a long history, its product’s technological side still lacks flexibility.

Anyway, let’s check the easiest way to factory reset a C by GE smart bulb.

How to Reset C by GE Smart Bulb?

The reset process of C by GE is totally depend on a timed sequence. The sequence is to turn ON and OFF the bulb in given period. To activate the reset function, this process needs to be repeated for at least 8 times.

Step 1: First, you need to start with light off. To turn off your light, use the wall switch. Do not use the C by GE app switch. You need to turn off your smart bulb for 5 seconds.

Step 2: Now, you need to turn on your smart bulb for 8 seconds. To count the exact seconds, you can use any stopwatch or count as Mississippi 1 .. Mississippi 2..etc

Step 3: Then, you need to turn off your smart bulb for another 2 seconds.

Step 4: Again, you need to do this process (step 2 and step 3) for at least 5 more times. After that, the C by GE bulb will start to flash. If everything process successfully, the light will flash 3 times. If it isn’t flash, then it means you have missed a step or missed a time period. So you have repeat the whole process again.

The total process as follows:

  1. Start from the turn off stage
  2. Turn on the bulb for 8 seconds
  3. Turn off the bulb for 2 seconds
  4. Turn on the bulb for 8 seconds
  5. Turn off the bulb for 2 seconds
  6. Turn on the bulb for 8 seconds
  7. Turn off the bulb for 2 seconds
  8. Turn on the bulb for 8 seconds
  9. Turn off the bulb for 2 seconds
  10. Turn on the bulb for 8 seconds
  11. Turn off the bulb for 2 seconds
  12. Turn on the bulb (now it should flash 3 times)

Step 5: Sometimes, even you have repeated the process, it can look like not working. If that’s the case for you, then it means you have an old version of C by GE bulb. The firmware version of 2.7 or earlier ones needs two more steps to be done.

That means you need to repeat the above steps for 6 times (not 5 times). Then it will work for your older bulbs.

Then the updated total process as follows:

  1. Start from the turn off stage
  2. Turn on the bulb for 8 seconds
  3. Turn off the bulb for 2 seconds
  4. Turn on the bulb for 8 seconds
  5. Turn off the bulb for 2 seconds
  6. Turn on the bulb for 8 seconds
  7. Turn off the bulb for 2 seconds
  8. Turn on the bulb for 8 seconds
  9. Turn off the bulb for 2 seconds
  10. Turn on the bulb for 8 seconds
  11. Turn off the bulb for 2 seconds
  12. Turn on the bulb for 8 seconds
  13. Turn off the bulb for 2 seconds
  14. Turn on the bulb (now it should flash 3 times)

You can refer to this video to have a clear idea about the above process.

Why won’t my GE C bulb connect?

C by GE smart bulbs can unresponsive for several reasons. Network instabilities, firmware updates, and manufacturing defects are a few of them.

To address these issues, there are three solutions to try.

Solution 01

When your C by GE smart bulbs or light strips won’t connect to your C by GE app, then you can these steps.

  1. First, make sure your lights are turned on.
  2. Then turn on the mobile phone Bluetooth.
  3. Your phone and smart light should be closed.
  4. Now power cycle the smart light by turning off and on. Use the wall power switch.
  5. Wait 60 seconds to initiate all the setup.
  6. Now check the operation by giving a voice command to your smart bulb.

Solution 02

When your smart bulb does not respond to your google home or google speaker, then you can try these steps.

  1. Make sure everything has power and turn on.
  2. Fully close your Google Home app (hard close). To hard close, you can follow these steps,
    1. Go to the menu on your mobile. Then into the settings
    1. After that, locate Apps & Notifications
    1. Find the Google Home app
    1. Now, click the Force button to stop the operation
  3. Now you need to reboot all of your Google devices. To do that, follow these steps,
    1. Open your google home app
    1. Then go to the settings section
    1. Now, in the top right section, there are three dots. Click it and select the reboot option
  4. After that, wait for at least 3o seconds to connect all the devices.
  5. Finally, you can test the operation by giving a voice command to your C by GE smart bulb.

If everything fails, you have to factory reset the device using the same method that I have explained in the above section.